Job: AFTERSALES MANAGER

Title AFTERSALES MANAGER
Job Information

KEY RESPONSIBILITIES/KNOWLEDGE/SKILLS

  • Identification of Aftersales weaknesses and areas of improvement
  • Implementation of core processes of Aftersales
  • Ensure smooth workflow in the workshop, targets, and deadlines are achieved to pave way for customer satisfaction.
  • Interface between customers and workshop to ensure personnel attends to the complaints of customers amongst others.

QUALIFICATIONS/EXPERIENCE

B.Sc. Mechanical/Electrical Engineering with at least seven years of hands-on experience in handling aftersales operation of a well-structured automobile company.

Must be able to operate diagnostic machines with excellent communication (verbal and written) and interpersonal skills etc.

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